BAKING INNOVATIONS LLC

3380 La Sierra Ave

Ste 104 - 774

Riverside, CA 92503, USA


Phone: 1.951.776.2291


info@bakinginnovations.com

sales@bakinginnovations.com
customerservice@bakinginnovations.com

© Copyright 2016 -2017 Baking Innovations LLC - All rights reserved

USE OF THIS SITE CONSTITUTES AN ACCEPTANCE OF OUR TERMS AND CONDITIONS

By visiting or shopping at this web site or agreeing to these terms via e-mail or invoicing,

you accept the following terms and conditions.

Please read them carefully.

 

WARRANTY INFORMATION

We offer to the original purchaser the following terms:


1. All warranties apply only to the original purchaser and are not transferable to another party without our prior written consent.

 

2. Unless stated otherwise, all our products are covered by a ONE YEAR LIMITED WARRANTY against defects in materials or workmanship.

    The Warranty period begins from the date that we ship the product(s) to you.

 

3. Our liability is limited only to replacement, repair, or a partial refund (based on the length of possession of the equipment) or a complete           refund within the first 30 days.

 

4. The customer is responsible for all shipping charges both ways. For returning the original unit to us (insured) and us shipping the                          replacement product to him.


5. Baking Innovations LLC reserves the right, based on observation, to determine the cause of any defect. Damages caused by accident, abuse,     alteration, or misuse are not covered by this warranty. Product appearance and normal “wear and tear” (dirt, paint accumulation, worn paint,     scratches, etc.) are not covered by this warranty.

6. You will not receive a refund and we will not accept returns after 30 days.

 

REFUND / CANCELLATION POLICY

 

RETURN POLICY

 

All return requests (not warranty issues) must be submitted within 30 days of the delivery date of an order. Requests submitted after this time period will generally not be accepted but we will evaluate each request individually first.

 

All items must be returned in the original packaging and must be in new, resalable condition.

Consumable items, such as filters and batteries, etc., cannot be returned.

Items which are considered special orders such as custom fabrics and vinyls are non-cancellable, non-returnable and non-refundable.

 

Refunds will not be made on merchandise that is:

1- Fully or partially dis-assembled.

2- Not in new, resalable condition.

3- Damaged due to use/mishandling by the customer.

4- Modified from their original state by the customer.

 

Authorized returns of non-defective/damaged merchandise will be refunded in full, minus a 20% restocking fee and shipping.

Shipping is non-refundable.

 

Restocking fees may be waived if the customer places a new order of equal or greater value within 10 business days of submitting the return request. You must request and obtain from us, a Return Merchandise Authorization number (RMA) prior to shipping anything back to us or it may get rejected and returned to you at your cost.

 

Returns must be shipped and insured for the full value of the purchased product. You must provide a shipping tracking number within 10 business days after we issue the RMA number to you.

 

We recommend that you use a shipping company such as USPS, UPS, FedEx or DHL that offers a tracking feature when making a return.

Return shipping will be the responsibility of the customer, unless otherwise advised.

If within 30 days the item(s) is not returned, you will be responsible for payment of the item(s) and your original form of payment will be charged as applicable.

 

Notification of defective/damaged products:

We ask that you inspect and test all products immediately upon receipt. If any product is found to be defective or damaged, please notify us immediately.

If upon receipt of the package, you notice any damage, please inform the delivery courier (USPS, UPS, etc.) of the damage and file a report with them.

Please be aware that we may request pictures of any damage. You may send these pictures to customerservice@bakinginnovations.com and include your order number in the subject line.

We ship all packages to you fully insured against transport damage. We request that the shipment be inspected and any damage reported within 24 hours of delivery to the shipping company and if possible, that the customer note "DAMAGE" on the delivery confirmation paperwork.

Replacements for defective/damaged items are subject to our inspection prior to sending you a replacement shipment. You will be informed of when the replacement will ship.

After our 30 days return period, any defective or damaged item is ineligible for refund. In all cases, defective product may be covered by our respective suppliers' and manufacturer's warranty.

 

UNAUTHORIZED RETURNS

 

Unauthorized returns will not be refunded.

Restocking fees are charged if the customer refuses a shipment without a return authorization number (RMA) or our prior approval.

An undeliverable order which is returned to us due to either an incorrect address or the customer not being available for delivery will be charged a re-shipping fee and may incur additional fees as well.

We will advise you if that happens before re-shipping.

 

We are always interested in receiving feedback for any of the products we sell.

If you have any comments you wish to share, please contact us at info@bakinginnovations.com.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

 

THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

 

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, BAKING INNOVATIONS LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BAKING INNOVATIONS LLC AND ITS AFFILIATES DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. BAKING INNOVATIONS LLC IS NOT AND WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.

 

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

COPYRIGHT

 

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of BAKING INNOVATIONS LLC and therefore protected by the United States and international copyright laws. The compilation of all content on this site is the exclusive property of BAKING INNOVATIONS LLC and is protected by U.S. and international copyright laws. All software used on this site is the property of BAKING INNOVATIONS LLC or its software suppliers and protected by United States and international copyright laws.